Professional Hair & Beauty Equipment Servicing
Precision Maintenance for the Modern Salon and Clinic
In the professional hair and beauty sector, your equipment is the heartbeat of your business. When a microdermabrasion unit fails, or a sterilisation autoclave underperforms, it doesn’t just cause a delay—it compromises your clinical standards and impacts your bottom line.
Multicare Professional has been the UK’s specialist in hair and beauty equipment since 1989. We provide the technical rigour and engineering expertise required to maintain, repair, and certify the industry’s most advanced technologies. As accredited service agents for the world’s leading manufacturers, we ensure your tools operate at peak performance, protecting your investment and your clients’ safety.
Technical Expertise Across All Modalities
Advanced Aesthetic Technology
We specialise in the high-precision maintenance of advanced aesthetic machines. Our engineers are factory-trained to handle complex electronics and hydraulic systems in:
- Microdermabrasion Systems: Specialising in Crystal Clear, Carlton Professional, and CACI.
- Specialist Light & Laser: Technical support for IPL, Diode Laser, E-Light, and ND: Yag systems.
- Body Contouring & G5: Servicing the mechanical and electrical components of G5 massage and vacuum suction units.
Sterilisation and Compliance
Clinical hygiene is non-negotiable. We provide comprehensive servicing for Prestige Medical Autoclaves and ultrasonic disinfection equipment. Our service includes a full set of Service Data Reports and a Test Certificate, which are essential for your insurance records and Environmental Health (EV) inspections.
Hairdressing Equipment and Spares
From the iconic Wella Climazone to professional dryers from REM, Olymp, and Matricola, we maintain the essential hardware of the hairdressing world. We carry an extensive inventory of genuine spares—from 65mm castors to high-frequency electrodes—ensuring that “down-time” is a term your salon never has to use.
Strategic Maintenance for Schools and Colleges
Multicare Professional is the trusted partner for over 150 schools and colleges across the UK and Ireland. We understand the unique pressures of the educational environment, where equipment is subjected to heavy, daily use by multiple students.
Our Annual Service & Maintenance Contracts are specifically designed for academies and polytechnics. By choosing a structured contract, institutions benefit from:
- Fixed-Cost Repairs: All labour and parts are covered, including accidental damage.
- Compliance Certainty: Every item is logged, labelled, and certified for health and safety compliance.
- Minimised Classroom Disruption: We offer on-site servicing, often completing a well-stocked salon of 30+ items in just half a day.
Servicing Options: Flexibility Without Compromise
On-Site Salon Servicing
Our “mobile workshop” brings the test equipment and genuine spares directly to your premises. We work around your schedule—often on a Monday when your salon is closed—to ensure zero disruption to your client sessions.
Centralised Repair & Service Centre
For smaller items or more complex rebuilds, our Macclesfield-based Repair Centre offers a rapid turnaround. With our dedicated Collection & Delivery Service, you simply book online, and we handle the logistics.
Why This Matters to Your Business
The "Safe Hands" Guarantee
In an industry where client safety and insurance compliance are paramount, we don’t just repair machines; we certify your professional standards. Every service we perform, and every product we supply, is backed by our technical authority, ensuring you meet the rigorous health and safety demands of the modern aesthetic environment.
Sustainability Through Longevity
Our vision includes a commitment to a more sustainable industry. By providing specialist repair services and prestige used equipment, we help salons reduce their environmental impact. We believe that professional equipment should be built to last, and through expert maintenance, we extend the lifecycle of your most valuable assets.
Frequently Asked Questions: Salon Equipment Maintenance
Why do I need to service my microdermabrasion machine annually?
Microdermabrasion units use abrasive crystals that naturally wear down internal hoses, seals, and handsets over time. Regular servicing prevents these components from failing mid-treatment and ensures the suction levels remain consistent and safe for facial application.
Are your engineers qualified to work on medical-grade autoclaves?
Yes. We are accredited service agents for many leading manufacturers, including Prestige Medical. Our servicing includes pressure tests and calibration to ensure your autoclave meets the legal requirements for sterilisation.
Does a service contract include a warranty on the equipment?
Unlike many other providers, a Multicare Professional 12-month contract includes a full parts and labour warranty against further breakdown during the contract period. This provides total peace of mind and prevents the hidden costs of up to £70+ VAT per repair.
Can you provide the documentation needed for my insurance?
Absolutely. Upon completion of every service, we provide a formal Service Report and Certificate. This documentation is vital for demonstrating your commitment to health and safety and is often required for business insurance renewals.
What brands do you carry spare parts for?
We stock a vast range of genuine spares for major brands including CACI, Carlton Professional, Crystal Clear, Silhouette, Skinmate, Wella, and Wahl. Because we hold these in stock, we can often provide next-day delivery across the UK.
Secure Your Salon’s Performance Today
Your reputation is built on the results you deliver. Don’t let ageing or unmaintained equipment compromise your professional standards. Whether you require a one-off repair or a comprehensive 12-month maintenance contract, Multicare Professional provides the technical authority you can trust.
Contact our Macclesfield Service Centre today at 01625 322187 or book your equipment service online to ensure your salon remains compliant and fully operational.